Joy hawkins .I asked them to answer the following brazil phone number list questions: how should businesses research and respond to customer feedback right now?Should businesses continue to solicit reviews during this time, given that gmb reviews are not published? And what will happen to the reviews on gmb currently in review (in moderation) in purgatory?On yelp and other review platforms: should you be doing anything different right now?A range of perspectives surfaced. Joy and miriam mostly advise against asking for opinions at this time. Mike argues brazil phone number list that "It depends" and adam and claire say it's important to maintain existing review generation practices in anticipation of a return to normal.
Joy hawkins, sterling skywe advise customers brazil phone number list not to request reviews from google at this time. Google hasn't been too transparent about what happens to reviews being written. They may post once the review functionality is re-enabled, but they may not.In the case of the latter, it would be a ton of wasted effort if the company worked to get tons of reviews that won't be published in the future. In my opinion, since we don't know exactly what will brazil phone number list happen, it's not worth risking. We currently direct all review requests to facebook or other niche review sites such as avon
Homestars, etc. Miriam ellismozi recommend brazil phone number list pausing all review acquisition programs for the time being. Turn those resources into email, social media, form responses, and phone calls as quickly as possible. This would also be a good time to create a covid-19 faq page on the website, compiling the most common questions the company receives. Link to this page from a sitewide banner so everyone can understand the changes your brazil phone number list business has undergone and the currently available services you still provide.